FAQs

Is there a minimum amount of time required to rent a unit?

Yes. A minimum of a 1 month lease is required.

What does climate-controlled mean?

The climate-controlled units protect your contents from damage from extreme temperatures. The climate-controlled areas also aid in humidity control.

Is there a security deposit required?

Yes. There is a $50 security deposit per unit required.

Do you get the security deposit back?

Yes. Assuming your account is current, the unit is left in the same condition as it was found and you contact our office at 304-838-5315. Bridgeport Storage #3 & #4 customers may schedule and finalize a move out on line.

Click Here to Login into Keystone Drive / BP3
Click Here to Login into Daniel Drive / BP4

Is the last month pro-rated?

No. If the unit is locked on the 1st of the month, full month payment is due without refund.

Is there a fee for late payments?

Yes. A $10 fee is added to the account for any payment received 10 days after the rent due date. Additional lock out and collection fees are added when further delinquent.

Is it up to me to insure the contents of the unit?

Yes. We do not carry any insurance on the contents of the units.

How do I make a payment?

We accept Visa, MasterCard, Discover, and Debit Cards. Our monthly automated payment process is both secure and convenient for our customers. To insure your payment processes, it is important to keep all contact and card information up to date.

How do I change my credit card?

To change / update your credit card call 304-838-5315 or 304-669-4715. Bridgeport Storage #3 & #4 customers can update your information by accessing your account.

Click Here to Login into Keystone Drive / BP3
Click Here to Login into Daniel Drive / BP4

What if I forget my password?

Bridgeport Storage #3 & #4 Go to your location below. Click on “Make a Payment/Login” in the upper right corner. Click the “Forgot Your Password?” link below the login button. A link will be sent to the email address you signed up with to re-set your password.

Click Here to Login into Keystone Drive / BP3
Click Here to Login into Daniel Drive / BP4